Benefits:

Bonus based on performance
Competitive salary
Free uniforms
Opportunity for advancement
Training & development

The Contents Manager oversees the restoration, cleaning, and management of personal property (contents) damaged by disasters such as fire, water, or mold. This position requires leadership, hands-on technical expertise, and effective communication skills to ensure that contents restoration projects are completed efficiently and to the highest quality standards. The Contents Lead Technician also ensures compliance with safety protocols and company policies. This role could lead to a Project Manager Role. Compensation will be competitve based on experience.

Key Responsibilities

Leadership and Supervision
- Lead a team of technicians during content restoration projects. Specifically, fire and water events.
- Assign tasks, monitor progress, and provide guidance to team members.
- Train and mentor new technicians on restoration procedures and company standards.
Contents Handling and Restoration
- Oversee the packing, inventorying, and safe transportation of clients’ belongings.
- Assess the extent of damage to personal property and determine appropriate restoration methods.
- Utilize specialized equipment and techniques to clean, deodorize, and restore items.
- Ensure proper handling and storage of contents in warehouse facilities.
Customer Interaction
- Act as a primary point of contact for clients during the restoration process.
- Explain restoration processes, timelines, and address client concerns.
- Maintain a professional and empathetic demeanor when dealing with clients.
Documentation and Reporting
- Create detailed inventories of contents removed from job sites.
- Document the condition of items before and after restoration, including photographs and reports.
- Update project progress in company systems and ensure proper record-keeping.
Safety and Compliance
- Ensure that team members adhere to safety protocols and use personal protective equipment (PPE).
- Follow industry standards and regulations related to content restoration and hazardous materials.
Equipment Maintenance
- Maintain and troubleshoot cleaning and restoration equipment to ensure proper functioning.
- Report equipment issues promptly and recommend necessary repairs or replacements.

Qualifications and Skills

Experience: Minimum of 2-3 years in contents restoration or a related field; leadership experience preferred.
Technical Skills: Proficient in restoration equipment and techniques, including ozone chambers, ultrasonic cleaning, and dehumidification.
Interpersonal Skills: Strong communication, leadership, and customer service skills.
Physical Demands: Ability to lift heavy items (50+ lbs), work in confined spaces, and tolerate exposure to smoke, mold, and other environmental conditions.
Certifications: IICRC certifications (e.g., Fire and Smoke Restoration Technician, Water Damage Restoration Technician) are a plus.
Technology: Familiarity with restoration software and digital inventory systems. Encircle experience a plus.

More Than Just a Restoration Company — We’re People Helping People

When disaster strikes, people need a team they can trust to help them through the aftermath. That's where DRYmedic Restoration Services comes in. At DRYmedic, we believe that even small losses have a powerful effect on our clients, their families, and beyond — which is why we are 100% devoted to assisting home and business owners throughout this period of recovery.

Our team of professionals understands the importance of a quick response, and we work tirelessly to ensure that our client's property is restored to its pre-loss condition with the utmost care and attention to detail. We are committed to providing exceptional service and support to help our clients get back to normal life as soon as possible.

If you're passionate about making a meaningful difference in people's lives and being part of a dedicated team, DRYmedic Restoration Services is the place for you. We are seeking talented individuals who share our commitment to delivering exceptional service and helping others in their time of need. Join our team and contribute to the vital work of restoring homes and businesses, making a positive impact in the lives of our clients and communities.

^{This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Drymedic Restoration Corporate.}

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